Shipping policy

Welcome to Fleedohub.com. This Shipping Policy explains how we process, ship, and deliver orders for all Electronics Items purchased from our website. We are committed to delivering your products safely, quickly, and reliably across India.

If you have any questions regarding shipping, please contact us:

Email: fleedohub.busines@gmail.com
Phone: 9883296509
Address:
Village – Astullanagar
P.O- Chhitka Daspara
P.S- Tehatta
District – Nadia, West Bengal
PIN Code – 741163
India

1. Order Processing Time

All orders placed on Fleedohub.com are processed within 1–3 business days (excluding Sundays and public holidays).

  • Orders placed before 2:00 PM are usually processed on the same business day.

  • Orders placed after 2:00 PM may be processed the next business day.

  • During festive seasons, sale events, or high-demand periods, processing time may extend to 3–5 business days.

Once your order is processed and shipped, you will receive a confirmation message via SMS or email with tracking details (if applicable).

2. Shipping Coverage

We currently ship across India.

Our logistics partners deliver to most PIN codes across metro cities, tier-2 cities, and rural areas. However:

  • Delivery availability depends on courier service coverage.

  • Remote or rural areas may experience slightly longer delivery timelines.

If your location is not serviceable, our team will contact you and initiate a refund (if payment was made online).

3. Estimated Delivery Time

Delivery time depends on your location and courier availability.

Standard Delivery Time:

  • Metro Cities: 3–5 business days

  • Tier 2 & Tier 3 Cities: 4–7 business days

  • Remote/Rural Areas: 5–10 business days

Please note:

  • Delivery timelines are estimates and not guaranteed.

  • Unexpected delays may occur due to weather conditions, courier disruptions, strikes, public holidays, or other unforeseen circumstances.

We always aim to deliver your electronics products as quickly and safely as possible.

4. Shipping Charges

Shipping charges are calculated based on:

  • Product weight

  • Delivery location

  • Order value

  • Ongoing promotional offers

General Policy:

  • We may offer Free Shipping on selected products or during promotional campaigns.

  • In case shipping charges apply, they will be clearly displayed at checkout before payment.

There are no hidden charges beyond what is shown during checkout.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible products and serviceable PIN codes.

  • COD availability depends on product type and location.

  • For high-value electronics items, COD may require order confirmation via phone.

  • We reserve the right to disable COD for certain orders based on internal risk checks.

Customers must ensure availability at the delivery address to accept the parcel and make payment (if COD).

6. Order Tracking

Once your order is shipped:

  • You will receive tracking details via SMS or email.

  • You can track your shipment through the courier partner’s tracking link.

If you do not receive tracking details within 3 business days of placing your order, please contact us at fleedohub.busines@gmail.com or 9883296509.

7. Packaging and Handling

As an electronics-focused store, we take special care in packaging.

  • All electronics items are packed securely.

  • Protective materials such as bubble wrap, air cushions, and strong corrugated boxes are used.

  • Fragile items are clearly marked during shipping.

Despite careful packaging, if your parcel appears damaged at the time of delivery:

  • Do not accept the parcel.

  • Inform the delivery agent immediately.

  • Contact us with photos or videos for further assistance.

8. Delays in Shipping

While we strive to meet our delivery timelines, delays may occur due to:

  • Natural disasters

  • Heavy rainfall or floods

  • Courier company delays

  • Government restrictions

  • Public holidays

  • Incorrect or incomplete address details

In such cases, we will coordinate with the courier partner to resolve the issue as quickly as possible. We appreciate your patience and understanding.

9. Incorrect Address Policy

Customers are responsible for providing accurate and complete shipping information.

If an order is delayed or returned due to:

  • Incorrect address

  • Incomplete address

  • Wrong PIN code

  • Unreachable phone number

We may:

  • Charge additional shipping fees for re-dispatch.

  • Cancel the order (refund will exclude shipping charges if applicable).

Please double-check your shipping details before placing your order.

10. Failed Delivery Attempts

Courier partners usually make 2–3 delivery attempts.

If:

  • The customer is unavailable

  • The phone number is unreachable

  • The customer refuses delivery without valid reason

The order may be returned to us.

For returned orders due to customer unavailability or refusal:

  • Re-shipping charges will apply.

  • Repeated COD refusals may result in COD restrictions on future orders.

11. Partial Shipments

In rare cases, if your order contains multiple electronics products:

  • Items may be shipped separately depending on warehouse availability.

  • You will receive separate tracking details for each shipment.

You will not be charged extra shipping unless clearly mentioned.

12. Out-of-Stock Situations

If an item becomes unavailable after order confirmation:

  • We will inform you immediately.

  • You may choose a replacement product or request a refund.

  • Refunds (if applicable) will be processed within 5–7 business days.

13. International Shipping

Currently, Fleedohub.com does not offer international shipping.

We only deliver within India.

14. Delivery Confirmation

Once the courier marks your order as “Delivered”:

  • It will be considered successfully delivered.

  • Any claim regarding non-receipt must be reported within 48 hours of delivery status.

Please ensure someone is available at the delivery address to receive the parcel.

15. Damaged or Missing Items During Transit

If you receive:

  • A damaged product

  • An incomplete package

  • A wrong product

You must:

  1. Record an unboxing video clearly showing the issue.

  2. Contact us within 48 hours.

  3. Share photos/videos via email.

Without proper proof (such as unboxing video), we may not be able to process claims.

16. High-Value Electronics

For high-value electronics items:

  • Signature confirmation may be required.

  • Additional verification may be done before dispatch.

  • ID verification may be required in certain cases.

This ensures safe and fraud-free transactions.

17. Shipping Policy Updates

Fleedohub.com reserves the right to update or modify this Shipping Policy at any time without prior notice.

Customers are advised to review this page periodically for updates.

18. Contact Us

For any shipping-related queries, please reach out:

Fleedohub.com
Village – Astullanagar
P.O- Chhitka Daspara
P.S- Tehatta
District – Nadia
West Bengal – 741163
India

Email: fleedohub.busines@gmail.com
Phone: 9883296509

We value your trust and are committed to delivering quality electronics products safely and efficiently to your doorstep.

Thank you for shopping with Fleedohub.com.